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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Garcia

Cindy Garcia

May 8, 2026

5  out of  5
rating by Cindy Garcia
"Jessica has been one of the best I have dealt with always responds to her calls and emails I appreciate her tremendously thank you for helping every time I contact you"
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Taylor Holcomb

May 8, 2026

5  out of  5
rating by Taylor Holcomb
"Jay was great helped me with everything I needed answered all my questions will definitely be staying with State Farm"
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Ryan Dehaan

April 25, 2026

5  out of  5
rating by Ryan Dehaan
"I can’t say enough good things about this team! They handled my home and auto policies with so much care and a genuinely friendly attitude. It’s truly rare to find an insurance company that feels this personal and helpful—they make you feel like more than just a policy number. Highly recommend them if you want great service with a smile!"
We responded:
"Hi Ryan! Thank you so much for such a lovely compliment. This means so much to Brittany and I. We do truly love helping and knowing the people we get to serve. Funny you mention the smile; we were told a couple times last week how we actually look people in the eyes and smile a lot. It's who we are. 😁 Thanks so much for allowing us to be your insurance agency, so appreciate you! Best, Jess"
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Jeffrey Workman

April 23, 2026

5  out of  5
rating by Jeffrey Workman
"Jay from State Farm was just amazing helped get the BEST coverage for a great price. Thank Jay, you're truly an amazing person"
We responded:
"Hi Jeffrey! What a lovely review, thank you so much! So glad you got to connect with Jay, I agree he's amazing! We so appreciate you and thank you for allowing us to be your insurance agency! Best, Jess 😁"
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Yaimar Juma

April 13, 2026

5  out of  5
rating by Yaimar Juma
"Simply Perfect! . The quality of service that is offered in this state farm office is unmatched by anyone else. They are so professional and happy to help, you really feel like you’re in good hands. They really care about their customers. Best insurance agency in America."
We responded:
"Hi Yaimar!! Thanks so much for the lovely review and great speaking with you earlier. We love serving people well! What a compliment, on best insurance agency. Thank you so much!! We appreciate you and look forward to connecting again soon! Best, Jess"
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Billy Bob

April 7, 2026

5  out of  5
rating by Billy Bob
"Really friendly and actually care to get to know you as well as providing a great service, would definitely recommend!"
We responded:
"Thank you so much!! What a lovely review and really gets to what we're all about here. 😍 I look forward to serving you and really appreciate you trusting us as your insurance agency. Thank you!! Best, Jess"
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Sean Weeks

April 3, 2026

5  out of  5
rating by Sean Weeks
"Awesome ! customer care"
We responded:
"Thanks Sean! So glad Kimberly was able to help you today. It's our pleasure on working with you and we always strive for the best customer care. It's who we are. ❤️ Thank you so much for allowing us to be your insurance gals! Best, Jess"
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J Preston

March 28, 2026

5  out of  5
rating by J Preston
"Huge thank you to Brittany Henning for coming out to our open house event at Renew Millbrook passing out so much useful material to current and future residents on renters insurance. Definitely looking forward to doing more events through her with State Farm."
We responded:
"Thanks J!! Brittany had a blast and we are both super excited to work with you! Thanks so much for being so warm and welcoming and allowing us to help people understand about insurance benefits. We appreciate you!! Best, Jess "
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Sarah Boling

March 26, 2026

5  out of  5
rating by Sarah Boling
"Hands down, the best insurance agent I’ve ever worked with. I’m so glad to be working with Jessica Fitzgerald. She listens and responds promptly and answers all of my questions. She’s been a genuine help to me."
We responded:
"Hi Sarah, that is so sweet!! Thank you so much for your kind words, it means so much to me that you feel that way. I am honored to be your insurance gal and serve you. Thank you so much! Best, Jess 💕"
Profile photo of Mason Kohsel

Mason Kohsel

March 26, 2026

5  out of  5
rating by Mason Kohsel
"I worked with Jay Finn during my appointment. I would definitely recommend, he was able to answer all my questions. He was also very thorough about finding the right plan and coverage for me."
We responded:
"Hi Mason! That's so awesome to hear. Great seeing you in office! Thanks so much for allowing us to be your insurance office. We so appreciate you!! Best, Jess"
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Maurice and Terry

March 26, 2026

5  out of  5
rating by Maurice and Terry
"Hey Jay! Thanks for helping us out so quickly! Always appreciate your speed and always with a smile!"
We responded:
"Hi Maurice and Terry! Great seeing you both this week. It's our pleasure to serve and thank you so much for allowing us to be your insurance office. We appreciate you!! We are known as the smiley group so it fits! 😁Thank you! Best, Jess"
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Renia

March 24, 2026

5  out of  5
rating by Renia
"Annie did a great job she stayed late after hours just to service me"
We responded:
"Hi Renia! That's awesome to hear. We love our customers and it's our honor to serve always! Thanks so much for allowing us to be your insurance office and sharing your sweet experience on here. Thank you! Best, Jess 😍"
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Austin Hull

March 20, 2026

5  out of  5
rating by Austin Hull
"She was able to save me a ton of money on my auto and home insurance! Not sure why I was going anywhere else!"
We responded:
"Hey Austin! So wonderful getting to know you! Thanks so much for choosing me to be your insurance gal and trusting me to help protect you. I so appreciate you and Butch for referring; you guys are the best!! Thank you! Best, Jess 😍"
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Kyle Lisa Abbey

March 18, 2026

5  out of  5
rating by Kyle Lisa Abbey
"I worked with Brittany in setting up my new policy and she was amazing! She was very informative, understanding, and personable. I highly recommend this office and staff if you’re in the market for new insurance policies!!"
We responded:
"Hi Lisa! That is so awesome to hear! Thank you so much for allowing Brittany and I to be your insurance ladies, and for your sweet note highly recommending our office for all insurance! Means a lot to us and we cherish the position to help protect you. Thank you!! Best, Jess 😁"
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Lexie Gerou

March 16, 2026

5  out of  5
rating by Lexie Gerou
"Jay is incredibly kind!"
We responded:
"Hi Lexie! That is so sweet of you. He really is, we love him! So glad you two connected and he was of great service to you. We appreciate you. Thank you for allowing us to serve you! Best, Jess 😊"
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C Evon

March 12, 2026

5  out of  5
rating by C Evon
"I had an amazing experience with this agency. Brittany was so very helpful and thorough with my policy. She was patient and so informative throughout the entire process. I'm so grateful she was there to walk my through the process. Thank you State Farm! 5 stars isn't enough!"
We responded:
"Hi Christine! That is so great to hear!! We love being a great part of your day and making things easy and helpful. Brittany is amazing and I look forward to meeting you myself too. Thank you so much for working with us for your insurance needs and sharing your lovely review of our agency. More than 5 stars is superb and means so much to us! Best, Jess 😍"
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Jora McCoy

March 6, 2026

5  out of  5
rating by Jora McCoy
"My husband and I have quite a few insurance policies and with each one, we have been more than satisfied with the customer service given by Jessica Fitzgerald. She is kind, thorough, knowledgeable and completely took us under her wing and made sure we were well taken care of. Would not want to work with any one else ! I would recommend her over and over again to anyone looking , feeling confident that they would also be well taken care of!"
We responded:
"Awe, that is so sweet Jora. Thank you so much! Thank you for trusting me to be your insurance gal. 💕 It is an honor to serve you and your family and I will always be here for you. And thank you for the lovely review and recommendation; I so appreciate you. Thank you!! Best, Jess"
Profile photo of Darnesha Nunn

Darnesha Nunn

March 4, 2026

5  out of  5
rating by Darnesha Nunn
"Brittany was very helpful with helping me get insurance today. she was very calm and informative and was also able to get me renter insurance included with the deal. I’m am very satisfied and will recommend her to anyone who looking to get Auto Insurance."
We responded:
"Thank you Darnesha! That is so sweet; Brittany and I appreciate you! We are so glad to be your insurance office and look forward to being of service to you. I am so happy that we were able to help with your auto and renters' insurance. Thank you so much for choosing us! Best, Jess 😊"
Profile photo of Rashena Yahya

Rashena Yahya

March 2, 2026

5  out of  5
rating by Rashena Yahya
"Hands down one of the best Insurance Agents in Michigan. She was very professional, knowledgeable, and transparent, making sure I got the best deal for what I can afford. Bonus points for sparking an idea I've been contemplating. 100% recommend!"
We responded:
"Wow, thank you Rashena!! What a lovely review; thank you so much! Brittany and I so appreciate you and look forward to serving you. One of the best compliments for us to get; being a best insurance agent in Michigan. This means a lot to us, and we take the honor of protecting you seriously. With us you have a friend forever. 💕 Thank you! Best, Jess"
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Joseph Amani

February 26, 2026

5  out of  5
rating by Joseph Amani
"If you need insurance done right, talk to Jay Finn. Professional, honest, and quick to answer any questions. Great experience from start to finish."
We responded:
"Hi Joseph! That’s awesome; Jay is the man! So glad you two connected and we were able to serve you well. Thank you for working with us as your insurance office. Thank you! Best, Jess "
Profile photo of Edward Parcher

Edward Parcher

February 26, 2026

5  out of  5
rating by Edward Parcher
"Attentive crew, responsive and quick. Meet all my needs with a good intentions and professional expertise."
We responded:
"Hi Ed! Love you and your family! 😊 Thank you for trusting us as your insurance advisors and leaving a lovely review. Thanks so much! Best, Jess"
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madeline wiering

February 26, 2026

5  out of  5
rating by madeline wiering
"Road side service came within five minuets I’m so glad Jay Finn told me about it"
We responded:
"That’s awesome Madeline! Our road side service program works very well and we’re also set up with many of the local tow companies. So glad to hear you got fast service! Thank you for sharing and trusting us with your insurance! Best, Jess 😃"
Profile photo of Megan Green

Megan Green

February 26, 2026

5  out of  5
rating by Megan Green
"Brittany did a stellar job, aligning my husband and I on policies that offered the same coverages, deductibles, riders, etc while reducing our premiums significantly. She gave us all of our options and walked us through the process; answering all of our questions patiently and knowledgeably. Highly recommend."
We responded:
"Hi Megan! That’s so great to hear! Our office is known as educators; and I’m so glad you connected with Brittany and she was great at that. Thanks so much for allowing us to be your insurance advisors. Thank you! Best, Jess"
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Brielle Shannon

February 25, 2026

5  out of  5
rating by Brielle Shannon
"Jessica’s office helped with getting life insurance for myself and my daughter. I felt genuinely cared for every step of the way, not like I was just another client. The process was easy and they made sure I understood the different life insurance options. If you're looking for an agency that actually looks out for you and your family, look no further. Highly recommend!"
We responded:
"Thank you Brielle! It's an honor to help protect what matters the most! Thank you for choosing us to help you with your most important assets. I am so glad to hear how easy and helpful it was getting life insurance with us. We are here for you! Thank you so much. Best, Jess 💕"
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Sarah White

February 24, 2026

5  out of  5
rating by Sarah White
"I love everyone at this office they are all very kind and helpful and always going above and beyond to make sure everything is exactly the way you want it"
We responded:
"Thank you Sarah, so sweet of you! We love you too! It's our pleasure to serve and to do it well. Thank you so much for allowing my office and I to help protect you. And thank you for the lovely review! Best regards, Jess 😍"